These general conditions of sale are strictly applied to all sales of products buy in Spain, to private Customers and companies.
All orders made to VIÑA SANTA MARINA necessarily implies, as a condition of essential, decisive and essential, the acceptance without reservations by the Customer of the general conditions´s sale of VIÑA SANTA MARINA in force the day in which the corresponding order is carried out. In addition, the Customer acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent request, except in those cases in which new conditions are brought to their attention by VIÑA SANTA MARINA. The fact that VIÑA SANTA MARINA does not appeal in a specific moment to any of the present conditions cannot be interpreted either will mean to renounce to resort to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and the execution of the conditions, as well as all the acts that are a consequence of them, shall be subject to Spanish law, unless there are public order provisions contrary to this.
These prices published in VIÑA SANTA MARINA are in euros and are valid except for typographical errors. All prices include VAT applicable on the day of the order; any change of VAT rate will be applied automatically to the prices of products sold in VIÑA SANTA MARINA}..
3- Term of payment:
When making the order, the Customer can freely choose to pay the purchase made in VIÑA SANTA MARINA by: Bank Transfer, Cash on Delivery, PayPal and Virtual TPV.
Payments with PayPal will have an extra charge for commission expenses. These expenses will be calculated before you finalize the purchase 3.5% of the total amount of the order.
The offers presented by VIÑA SANTA MARINA are valid within the limits of the available requirements. VIÑA SANTA MARINA reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.
The photographs, graphics and descriptions of the products for sale are only indicative and do not commit the seller in any way to VIÑA SANTA MARINA.
The products purchased will be delivered to the person and to the address indicated in the order.
By default, invoices will be sent to the email address indicated by the customer at the time of registration in VIÑA SANTA MARINA.
On Saturdays, Sundays and Public holidays there will be no delivery or delivery of orders. However, your delay will not imply any cancellation or compensation.
An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt.
For deliveries outside Spain. Please consult us.
The buyer must specify the desired delivery address, could be in it his home, office or center where he wants the product delivered to him. Delivery will be made within a period of 2/3 working days from the moment of confirmation of payment for purchases made with credit card and from the moment of receipt of proof of payment for transfer to email@example.com. If you wish, you can specify a different delivery week indicating it in the observations.
The merchandise must be checked at the moment of its reception to verify that all the products including the order are delivered. The weights of the products may vary by 5% due to shipping conditions. The recipient has the possibility of rejecting the package if it has been opened or has obvious signs of deterioration.
6- Return and cancellation policies:
6-1 Return goods:
All products sold may be returned within 7 days from the date of delivery. The product must be in perfect condition, unused and with its original seal and original packaging intact. To make the return just have to contact us through the store email indicating your order number. You will receive the necessary instructions for the return.
The return expenses will be borne by the buyer, except in cases where the store orders collection through your transport company. So except in this last case, the buyer will be responsible for the merchandise will be returned to the store in perfect condition.
6-2 Cancellation of the order:
If the cancellation of the order arrives before the departure of the merchandise, the client will not have any expense. In the case of a cancellation after the departure of the order, the customer will be responsible for the shipping costs, as well as the return costs of this same order.